Contact Us
Need a hand? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. We offer quick, practical help across common topics like verification, deposits, withdrawals, and site access. Reach out via live chat, email or phone and we’ll guide you through next steps. Support is available through convenient communication channels and aims to resolve routine matters promptly and professionally.
| Department | Contact |
|---|---|
| Customer Support | [email protected] |
| General Enquiries | [email protected] |
| Affiliate Enquiries | [email protected] |
| Phone | +1 416 523 7894 |
| Working Hours | 24/7 |
For account-related requests please have your username and verification documents ready. Technical concerns are best reported with a short description and screenshots where possible. For affiliate or payments questions use the email addresses above and allow up to 48 hours for a reply.
Email assistance
For detailed requests, account issues or when you need to send documents, email is the preferred contact method. Please message [email protected] with a clear subject line and include current contact details and your account ID where relevant. Providing complete information helps us resolve requests faster and avoids delays caused by follow-up questions.
Send us a message
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. Simple requests, such as account or payment questions, are often handled the same day. More complex matters, like KYC verification or dispute investigations, can take longer depending on their nature and any documents required. We will keep you updated while we work on your case.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Send a quick note about what worked, what didn’t, or features you’d like to see and our team will review it carefully. Your input helps us refine the site, fix issues and improve the overall experience for players across Canada.