Privacy & Data Protection
Welcome to the Taste Vegas privacy policy. This page explains how we collect, use, store and protect the information you provide when you use our online casino and sportsbook services in Canada. We take your privacy seriously and describe below the types of data we handle, the reasons we use it, and how you can manage your information.
Types of data we collect
Personal data
When you register an account or contact support we may collect personal details such as your name, date of birth, email address, billing and postal address, telephone number and identification documents if verification is required. We use this information to manage your account and meet legal identity checks.
Technical data
We collect device and connection information including IP address, browser type, operating system, device identifiers, and usage data. This helps us deliver the site correctly, detect fraud and improve performance on desktop and mobile.
Transactional data
We store records of deposits, withdrawals, bets, game history, bonus activity and other financial transactions needed to operate your account, process payments and resolve disputes.
How we use your information
We process your data to:
- create and manage your account and verify your identity;
- process deposits and withdrawals and prevent fraud;
- provide customer support and respond to inquiries;
- maintain security, detect suspicious activity and comply with legal obligations;
- analyse site performance and improve our services;
- send service messages and, where you consent, marketing communications.
Data protection practices
We use technical and organisational measures to protect personal data, including encryption, restricted access controls, secure backups and regular security reviews. Access to personal information is limited to staff and service providers who need it to perform their duties. While we strive to protect data, no system is completely secure and we encourage you to protect your account credentials.
Cookies and tracking technologies
We use cookies and similar tracking tools for site functionality, session management, analytics and personalised content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site features or game performance.
User rights
You have rights over your personal data including the right to request access, correction, restriction of processing, objection and deletion where applicable. You may also withdraw consent for direct marketing at any time. To exercise any right please contact [email protected].
Access, correction and deletion
Requests to access or change your data will be handled after identity verification to protect your account. We may need to retain certain records for legal, regulatory or fraud-prevention purposes even after an account is closed.
Information sharing and third parties
We may share personal data with payment processors, identity verification services, fraud prevention partners, analytics providers and other service vendors who support our operations. We may also disclose information when required to comply with law or to protect rights and safety. We only share what is necessary for the service.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders by email. Continued use of our services constitutes acceptance of the updated policy.